ISO

IMPLEMENTATION OF MS ISO 9001:2000 IN THE PEKAN DISTRICT COUNCIL ( MDP)

OBJECTIVES OF THE MDP

• Ensuring the municipal quality is always at the optimum level to attain a service level that is efficient, friendly and effective
• Ensuring that town planning and development is executed in a systematic and realistic manner
• Ensuring that the character and identity of the town as a Royal Town is upheld and maintain
• Ensuring the cleanliness and beauty of the surroundings are maintained.
• Creating  optimal service quality by practising good corporate governance

POLICY Q

SLOGAN Q

Quality Service For Customer Satisfaction

FUNCTIONS

In achieving its objectives, MDP will implement the following functions:

• Multiply its efforts to increase and diversify revenue sources to reduce dependence on Assessment Tax  collections
• Upgrade the level of skills and effectiveness of municipal services in line with the demands, preferences and comfort of residents.
• Upgrade beautification efforts of the area and the monitoring of health and hygiene issues.
• Encourage the physical development in line with state planning policy and following the stated priorities.
• Increase the development of government-owned land in Pekan District in commercial and real-estate/investment projects.
• Review rental rates of upgraded stalls while increasing efforts to recover back-rentals of stalls.
• Increase the quantity and quality of cleanliness campaigns, courses and ’gotong-royong’ amongst the business community and residents.
• increase the skills and competency of PDC staff through various courses, seminars and training, be they conducted internally or externally.
• To maintain and restore existing public facilities  such as public toilets, playgrounds as well as ditches and drains